I have registered but I have not received a confirmation email
If no confirmation has been received and you have checked your junk/spam folder we recommend re-registering. Your account cannot complete the activation process until you have followed the link in confirmation email.
Where are my serial number and activation codes located?
Your serial number and activation code are on two stickers located on the back of your gateway.
I signed up and activated, I can view on my computer but not on my smartphone
Are you accessing live video on your smartphone through the APP? To view baby on iPhone, Android, or Blackberry you need to download the Summer Infant APP from the APP store for your device.